Support

Get help with your WhyMiss account, calls, messages, media, and app setup.

Before You Contact Us

• Confirm both users are signed in and mutually connected.
• Confirm microphone and notification permissions are enabled in iOS Settings.
• For incoming call issues, verify the recipient has opened the current app build at least once after installing.
• For media issues, check Settings -> Media Storage and confirm the media is under the upload limit.

When Reporting a Call Issue

Include device model, iOS version, app build, approximate call time, whether Bluetooth/AirPods were used, and what happened.